Every call answered. Every order right.
Our trained order takers answer your restaurant’s phones under your name and enter orders directly into your POS. Your kitchen gets a clean ticket while your crew stays focused on making food and serving customers.
Hourly, weekly or monthly coverage · NDA available for every restaurant
CALLBACK # VERIFIED
Example ticket. The order reaches your POS like one taken at the counter.
Your phones answered like you’re standing at the counter.
A ringing phone during a Friday rush is an order walking out the door. Your crew can’t make pizza and take every call without slowing down or making mistakes.
Zayup gives those calls to trained order takers who learn your menu, specials, delivery zones and payment rules, then enter each order directly into your workflow.
Your menu, your rules
Agents are trained on your menu, pricing, specials and delivery zones before they go live.
Straight into your POS
Orders go directly into your existing system. No retyping and no extra paper handoff.
One point of contact
One account manager for changes, questions and support across your restaurant locations.
One partner for the phones, orders & growth.
Start with phone order taking. Add more support as your stores grow — all managed through one Zayup team.
Live Phone Order Taking
We answer in your store's name, take the order and enter it directly into your POS.
Rush & Late-Night Coverage
Keep calls moving during busy hours, game nights, holidays and late-night shifts.
Orders & POS Management
Phone and online orders go into your POS, with menu and pricing updates handled remotely.
Local Marketing
Google Ads, social media and SMS campaigns help bring more local customers to your stores.
Website & Online Ordering
Give customers a fast way to order directly from your store instead of relying only on apps.
Multi-Store Support
One team and one account manager can support several locations from a shared operation.
Need catering calls, customer care or another workflow? We can build the coverage around how your stores operate.
Talk to Zayup →From ring to ticket in four steps.
Your customer calls. We handle the conversation. Your kitchen gets the order.
Your Customer Calls Your Number
You keep your existing phone number. Nothing changes for your customers.
We Answer in Your Store's Name
Our agent takes the order, offers your specials and confirms the important details.
The Order Goes Into Your POS
We enter it live through secure remote access, just like an order taken at the counter.
Your Kitchen Gets the Ticket
Your crew stays focused on making pizza while the order moves straight to production.
Friday, 7 PM. Four Lines Ringing.
Your crew stays on the make line. Our team picks up the calls and sends the orders straight to your POS.
Trained on your store before the first call.
Agents learn your menu, your POS and your rules before they ever speak to a customer.
Learn Your Store
We study your menu, prices, deals, delivery zones, hours and house rules.
Practice on Your POS
Agents run test orders until items, toppings and coupons are entered correctly.
Go Live With a Team Lead
Your first shifts run with a team lead listening in and correcting issues on the spot.
Review & Coach
Calls and orders are reviewed every week, with coaching and performance tracking.
Training does not stop after launch. Team leads keep reviewing, correcting and improving order quality as your store changes.
Built for Pizza Operators, From One Store to a Whole Franchise Group.
Proven at Franchise Scale
We already handle phones for 82 locations of one pizza franchise.
Works With Your POS
We work inside your existing POS through secure, browser-based remote access.
Your Number Stays Yours
Calls route to our floor first and can roll back to your store whenever needed.
Private & Protected
We sign an NDA with every restaurant. Your customer data stays yours.
Flexible Billing
Pay hourly, weekly or monthly. Phone line and caller ID costs are included.
A US Company
Zayup LLC is based in Catonsville, Maryland, with a dedicated order-taking operation.
Questions operators ask us first.
Anything else, ask us on the call.
Do I have to change my phone number?
No. Customers call the same number. Calls ring our floor first and roll back to your store if every agent is busy.
Which POS systems do you work with?
We work inside the POS your store already uses through secure remote access, including FoodTec and other major pizza systems. Tell us yours on the call.
Will customers know it isn't the store answering?
Our agents answer in your store's name, know your menu and follow your rules. To the customer, it sounds like your counter.
Can one team cover all my stores?
Yes. One team works a shared queue across your locations. Each store has its own roster and its own weekly hours report.
What hours do you cover?
Any hours you need: lunch, dinner rush, late night, weekends or around the clock.
How long does setup take?
We learn your menu, set up POS access and call routing, then train agents on test orders before going live. You get a go-live date on the first call.
How do you bill?
Hourly, weekly or monthly, whichever fits your store. Phone line and caller ID costs are included.
Who do I contact when something goes wrong?
Your account manager — one person for every store and every issue.
Is my data safe?
Yes. We sign an NDA with every restaurant, and access to your POS is limited to your assigned team.
Let your crew make pizza. We’ll take the calls.
Tell us your stores, your POS and your busiest hours. We’ll show you how Zayup can cover the phones and keep orders moving.