Last Updated: 6/12/2026
This Privacy Policy explains how Zayup collects, uses, shares, and protects information when you visit our website, contact us, use our services, submit a form, communicate with our team, or interact with us online.
Zayup (“Zayup,” “we,” “our,” or “us”) provides business support services, including human receptionist services, call answering, lead handling, appointment support, web development, software services, AI automation, CRM support, digital marketing, and related business services.
By using our website or services, you agree to the practices described in this Privacy Policy.
We may collect information when you fill out a form, book a consultation, request pricing, contact us, subscribe to updates, or communicate with our team.
If you become a client, we may collect information needed to provide services, such as:
If we provide call answering, receptionist, virtual assistant, customer support, or lead handling services, we may process:
Call recording and monitoring may be used for quality, training, documentation, dispute resolution, and service improvement where permitted by law and client instructions.
When you visit our website, we may automatically collect certain technical information, including:
We may receive information from third-party platforms, tools, vendors, advertising platforms, CRM systems, analytics providers, social media platforms, public business directories, or client-provided systems.
We may use information for the following purposes:
We may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve user experience, measure marketing performance, and support advertising or retargeting efforts.
You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.
We do not sell personal information in the traditional sense.
We may share information with trusted vendors who help us operate our business, such as:
These providers may only use information as needed to provide services to us.
If we provide receptionist, call answering, lead handling, or customer support services, we may share caller or lead information with the business client for whom the communication was handled.
We may disclose information if required to:
If Zayup is involved in a merger, acquisition, sale, restructuring, or transfer of assets, information may be transferred as part of that transaction.
Zayup is headquartered in the United States and may use operations teams, contractors, or service providers located in Pakistan or other countries.
By using our website or services, you understand that information may be processed, stored, or accessed in the United States, Pakistan, or other locations where our team or service providers operate.
We take reasonable steps to protect information according to this Privacy Policy and applicable law.
Some calls may be recorded, monitored, transcribed, or summarized for service delivery, quality assurance, documentation, training, and reporting.
Clients are responsible for informing their customers, callers, employees, and users about call recording or monitoring where required by applicable law. Clients are also responsible for obtaining any legally required consent.
If you do not want a call recorded, you should notify the business or representative at the beginning of the call.
We may send emails, messages, or other communications about our services where permitted by law.
You may opt out of marketing emails by following the unsubscribe instructions in the email or contacting us directly.
If you receive SMS or text messages from us, you may opt out by replying STOP, where applicable.
We will make reasonable efforts to honor opt-out requests as required by applicable law.
ZAYUP LLC may collect your mobile phone number and SMS/text messaging consent when you submit a form, check an SMS consent box, request information, book a consultation, become a client, or communicate with us.
By providing your mobile number and opting in, you may consent to receive text messages from ZAYUP LLC, including:
Message frequency may vary depending on your interaction with us. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP to any text message. You may reply HELP for assistance.
SMS consent is not a condition of purchasing any goods or services.
We may use trusted service providers, messaging platforms, CRM tools, customer service systems, and other vendors to help deliver SMS messages and manage communication preferences.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, message delivery, CRM support, appointment management, and technical support, is permitted.
We do not sell, rent, or share SMS opt-in data or mobile consent information with third parties or affiliates for their own marketing or promotional purposes.
If you opt out of SMS messages, we may still contact you through other methods where permitted by law, such as email or phone, regarding active services, account matters, or business communications.
We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Clients are responsible for using strong passwords, limiting access to shared systems, and protecting login credentials for any third-party tools connected to our services.
We retain information for as long as reasonably necessary to:
Retention periods may vary depending on the type of information, service agreement, legal requirements, and client instructions.
Depending on your state or location, you may have certain privacy rights, such as the right to:
To exercise privacy rights, contact us using the information below. We may need to verify your identity before processing certain requests.
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended.
Depending on whether the law applies to Zayup and the specific information involved, California residents may request access, deletion, correction, opt-out of sale or sharing, limitation of sensitive personal information, and non-discrimination for exercising privacy rights.
Zayup does not knowingly sell personal information in the traditional sense. To submit a California privacy request, contact us at the email address listed below.
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
Our website or services may link to third-party websites, tools, platforms, or integrations.
We are not responsible for the privacy practices, security, or content of third-party services. You should review the privacy policies of any third-party services you use.
When Zayup processes customer, caller, lead, CRM, appointment, or business data on behalf of a client, the client may be the primary controller or owner of that information.
In such cases, Zayup processes information according to client instructions, service agreements, and applicable law.
If you are a customer of one of our clients and want to exercise privacy rights, you may need to contact that business directly.
We may update this Privacy Policy from time to time.
When we update it, we will revise the “Last Updated” date above. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:
Zayup
4 East Rolling Crossroads, Suite 207
Catonsville, Maryland 21228, USA
Email: info@zayup.com
Website: www.zayup.com